Customer Contact
Center
1800.665.0212
| Lower Mainland | 604.274.1277 |
| Victoria | 250.384.2215 |
| Nanaimo | 250.714.0900 |
| Salt Spring Island | 250.537.9880 |
| Sunshine Coast | 604.885.2111 |
| Whistler | 604.932.6615 |
| Toll Free in North America | 1.800.665.0212 |
| Freight Department | 604.233.3501 |
| Charters Department | 604.233.3513 |
Prefer to contact us by phone? See our Telephone Directory
Join Our Team!
Our success as a company is only possible with the contributions from our team of dedicated and enthusiastic employees who go above and beyond. Let your career take flight! Learn more about Harbour Air careers.
Your Experience
Hearing about our guests’ experiences is extremely important to us, and we’d love to hear from you. Please click here to share directly with the Harbour Air team.
If you’d like to recognize one of our team members for going above the call of duty and providing service to a higher level, please click here to nominate them for a Vancouver Tourism Award.
Sponsorship
Harbour Air is proud to sponsor many local, non-profit organizations and events. Click here to submit your donation request!
Email Us
Whether it’s your first time flying with us or you’re one of our familiar faces, we encourage you to make use of our contact forms below to connect with the appropriate department. We’d like to hear from you!
Hours of Operation (PST)
Customer Contact Centre Hours
Monday to Friday: 6:00 am to 7:00 pm
Saturday & Sunday: 7:00 am to 7:00 pm
Statutory Holidays: 7:00 am to 5:00 pm
Terminal Hours:
Please note hours at our terminals are subject to change depending on flight schedules. Terminals will typically be open for 30 minutes after the last flight of the day. If visiting us early morning or late afternoon, please call ahead to confirm hours.
Downtown Vancouver:
6:30 am to 7:00 pm daily
Richmond (YVR South):
7:00 am to 7:00 pm daily
Victoria Harbour:
6:30 am to 7:00 pm daily
Nanaimo Harbour:
7:00 am to 6:30 pm daily
Salt Spring Island (Ganges):
7:15 am to 6:00 pm Monday-Friday
7:30 am to 6:00 pm Saturday-Sunday
Sechelt:
7:00 am to 6:45 pm daily
Comox:
7:30 am to 10:30 am and 2:00 pm to 5:00 pm daily
Whistler (Green Lake):
9:00 am to 7:00 pm daily