Contact Us

Customer
Contact Center

Lower Mainland604.274.1277
Victoria250.384.2215
Nanaimo250.714.0900
Salt Spring Island250.537.9880
Sunshine Coast604.885.2111
Whistler604.932.6615
Freight Department604.233.3501
Charters Department604.233.3513

Prefer to contact us by email?
reservation@harbourair.com

FAQs

Click here to see the answers to our common Frequently Asked Questions

Join Our Team!

Our success as a company is only possible with the contributions from our team of dedicated and enthusiastic employees who go above and beyond. Let your career take flight! Learn more about Harbour Air careers.

Your Experience

Hearing about our guests’ experiences is extremely important to us, and we’d love to hear from you. Please click here to share directly with the Harbour Air team.

If you’d like to recognize one of our team members for going above the call of duty and providing service to a higher level, please click here to nominate them for a Vancouver Tourism Award.

Sponsorship

Harbour Air is proud to sponsor many local, non-profit organizations and events. Click here to submit your donation request!

Email Us

Whether it’s your first time flying with us or you’re one of our familiar faces, we encourage you to make use of our contact forms below to connect with the appropriate department. We’d like to hear from you!

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    Hours of Operation (PST)

    All hours are in Pacific Standard Time.

    Holiday Hours

    December 25th – CLOSED

    Customer Contact Centre Hours

    7:00 am to 6:00 pm (Monday to Friday)
    7:00 am to 5:00 pm (Weekends)
    7:00 am to 4:30 pm (December 24th only)

    Terminal Hours

    Subject to change depending on flight schedules, and when visiting us early morning or late afternoon we recommend calling ahead to confirm hours.

    • Downtown Vancouver:
      7:00 am to 5:00 pm daily
    • Richmond (YVR South):
      7:00 am to 5:00 pm daily
    • Victoria Harbour:
      6:30 am to 5:00 pm daily
    • Nanaimo Harbour:
      7:00 am to 4:30 pm daily
    • Ganges Harbour:
      7:00 am to 4:30 pm (Monday to Friday)
      8:00 am to 4:30 pm (Weekends)
    • Sechelt:
      7:00 am to 4:30 pm daily
    • Comox & Whistler:
      Comox and Whistler terminals are closed for the 2023 season, resuming operations Spring 2024.
     
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