Customer
Contact Center
1.800.665.0212
| Lower Mainland | 604.274.1277 |
| Victoria | 250.384.2215 |
| Nanaimo | 250.714.0900 |
| Salt Spring Island | 250.537.9880 |
| Sunshine Coast | 604.885.2111 |
| Whistler | 604.932.6615 |
| Freight Department | 604.233.3501 |
| Charters Department | 604.233.3513 |
Prefer to contact us by email?
reservation@harbourair.com
Join Our Team!
Our success as a company is only possible with the contributions from our team of dedicated and enthusiastic employees who go above and beyond. Let your career take flight! Learn more about Harbour Air careers.
Your Experience
Hearing about our guests’ experiences is extremely important to us, and we’d love to hear from you. Please click here to share directly with the Harbour Air team.
If you’d like to recognize one of our team members for going above the call of duty and providing service to a higher level, please click here to nominate them for a Vancouver Tourism Award.
Email Us
Whether it’s your first time flying with us or you’re one of our familiar faces, we encourage you to make use of our contact forms below to connect with the appropriate department. We’d like to hear from you!
Hours of Operation (PST)
All hours are in Pacific Standard Time and subject to change depending on flight schedules. When visiting us early morning or late afternoon we recommend calling ahead to confirm hours.
Customer Contact Centre Hours
7:00 am to 6:00 pm daily
Terminal / Base Hours
- Downtown Vancouver:
7:00 am to 6:00 pm daily - Vancouver Freight Centre:
8:00 am to 5:00 pm (Monday to Friday) - Richmond (YVR South):
7:00 am to 6:00 pm daily - Victoria Harbour:
6:30 am to 6:30 pm (Monday to Friday)
7:30 am to 6:30 pm (Saturday and Sunday) - Nanaimo Harbour:
7:00 am to 6:30 pm daily - Salt Spring Island (Ganges Harbour):
7:00 am to 6:00 pm (Monday to Friday)
8:30 am to 6:00 pm (Saturday and Sunday) - Sechelt:
7:00 am to 6:30 pm daily - Comox:
7:30 am to 10:30 am
3:30 pm to 6:30 pm - Whistler:
Our Whistler terminal has closed for the 2024 season. We look forward to welcoming you back in Spring 2025!