All passengers travelling with Harbour Air must be ambulatory in order to fly. A mobility assistance device, such as a wheelchair or cane, may be used by a passenger to get from the terminal to the aircraft, however, passengers must have the ability to walk on and off the aircraft with minimal or no assistance.

Please keep in mind that the boarding process does vary from traditional airlines. To board the aircraft, passengers have to climb a combination stair ladder, on an unsteady surface. Please review the photos and video below to help determine your ability to board.

If you believe you may have difficulty boarding our aircraft, we invite you to contact our Customer Care team at or 604.233.3537. We would be happy to set up a time for you to visit our terminal and try to board the aircraft in a pressure free environment.

DHC-3 Otter – boarding ramp and steps

DHC-2 Beaver – boarding ramp and steps (two styles)

DHC-2 Beaver – boarding ramp and steps (two styles)


Get in touch with our team by calling 1.800.665.0212 or emailing



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